Customer Satisfaction Results ’12

Published on: September 13, 2012

The results are in! Thank you to all those who responded to our questionnaire, we have reviewed the results and the feedback comments provided. 100% of the respondents said they would use us again and would happily recommend us to others. These are a fantastic set of responses and we will begin on achieving the […]

Do Not Scale.

Published on: August 30, 2012

Producing laser cut parts is a straightforward process providing it is done correctly from the start. It is frustrating for both client and supplier when parts are received and they are not what the client desired, it is even more frustrating when it is discovered the inaccuracies are caused by issued drawings. Although quality checks […]

Minimum Orders

Published on: August 20, 2012

As a business we recently announced we are increasing our minimum order charge to £50 to all of our clients, unsurprisingly this generates a certain level of resistance. Some clients consider minimum order charges to be a bad business decision, but upon analysis it can be seen it is in the client’s best interests. Firstly we […]

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